Effective Date: July 7, 2026
Introduction
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number (including mobile number), mailing address, and other information you provide when requesting information or contacting us.
- SMS/Text Message Consent Data: Records of your opt-in consent for transactional and/or marketing text messages, including the date, time, and method of consent.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website usage.
How We Use Your Information
- To provide our services and process your requests
- To communicate with you about programs, appointments, and account updates
- To send transactional SMS messages related to your account (with your consent)
- To send promotional SMS offers and content (only with your explicit, separate consent)
- To improve our website and services
- To comply with legal and regulatory requirements
SMS/Text Messaging Data & Mobile Information
Your phone number and SMS consent information are used solely by DKB SELLING CO LLC (DBA: Solar Begins) for the purposes you have explicitly consented to:
- Transactional messages: Account updates, appointment reminders, program notifications, and customer care communications
- Marketing messages: Special offers, exclusive content, event announcements, and promotional content (only if separately opted in)
Mobile information may be shared with service providers that assist in delivering our messaging services (e.g., SMS platform providers). These providers are contractually obligated to protect your information and may not use it for any purpose other than delivering messages on our behalf.
We maintain records of your opt-in consent in compliance with TCPA and CTIA guidelines. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at rand@solarbegins.com.
Message frequency may vary depending on your interactions with us. Message and data rates may apply according to your wireless carrier plan. Carriers are not liable for delayed or undelivered messages.
For details about our SMS programs, please see our SMS Terms & Conditions.
Third-Party Services
We may share your personal information (excluding mobile phone numbers and SMS opt-in data) with trusted third-party service providers who assist us in operating our business. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Under no circumstances do we share your mobile phone number or SMS consent data with third parties for their own marketing purposes.
Data Security
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of the sale of your personal information (we do not sell your data)
- Withdraw consent for SMS communications at any time by replying STOP
- Request information about what data we have collected and how it has been used
Data Retention
Children's Privacy
Cookies
Changes to This Policy
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
DKB SELLING CO LLC (DBA: Solar Begins)
Tampa, FL 33601
Phone: +1 (323) 842-1383
Email: rand@solarbegins.com